What the SABER platform is, in one paragraph
SABER (منصة سابر) is Saudi Arabia's official online conformity platform, operated by the Saudi Standards, Metrology and Quality Organization (SASO) at saber.sa. It is where a Saudi importer registers the products they intend to bring into the Kingdom, where a Conformity Assessment Body issues the Product Certificate of Conformity (PCoC), and where the per-consignment Shipment Certificate of Conformity (SCoC) is raised so the goods can clear Saudi customs. The exporter does not usually hold the account — the Saudi importer does — but the exporter supplies almost everything the platform asks for.
What Is the SABER Platform in Saudi Arabia?
SABER is the electronic system through which Saudi Arabia runs product conformity. Before it existed, conformity certificates for imports were handled largely on paper and issued abroad; SABER moved that whole process online and tied it to the importer's record in the Kingdom. Today, if a product is going to enter Saudi Arabia through customs, its conformity status is recorded on the SABER platform — there is no parallel paper route.
SABER sits inside the wider Saudi Product Safety Programme run by SASO. SASO writes the Technical Regulations that say what a product must comply with; SABER is where compliance with those regulations is declared, assessed by an approved body, and recorded. Once a certificate exists in SABER, it is visible to Saudi customs at the port of entry, which is why a shipment without one is stopped.
Two things follow from that design, and they explain most of the confusion exporters have. First, the platform is importer-centric: the account, the product records and the fees all belong to the Saudi buyer's commercial registration. Second, the platform is only as accurate as the data entered into it — the HS code, the product description, the model number and the invoice details all have to match the goods that actually arrive.
Who Needs a SABER Account?
Three parties interact with the platform, and each has a different role:
- The Saudi importer — holds the SABER account. It is registered against their Saudi commercial registration (CR) and unified national number, and the product records, certificate requests and SADAD payments all sit under it. Without a Saudi importer, there is no SABER application.
- The exporter or manufacturer — does not normally hold an account, but supplies the technical file: product description, model and trade name, HS code, photographs, labels, test reports and the declaration of conformity. In practice the exporter does most of the compliance work, and the importer clicks the buttons.
- The Conformity Assessment Body (CAB) — an independent body approved by SASO and listed on the platform. The importer selects a CAB from within SABER; the CAB reviews the technical file and issues the certificate. See our list of SABER approved certification bodies.
If you are an exporter without a Saudi buyer yet, you cannot complete a SABER registration on your own — but you can prepare everything in advance so that registration takes days rather than weeks once the buyer is confirmed. That preparation is the part we handle most often.
SABER Login and Account Registration
The platform is reached at saber.sa (you will also see it referred to as "saber sa" or موقع سابر). A Saudi importer creates an account using their commercial registration details and verifies their identity through the Kingdom's national digital identity services; individual users are then linked to that establishment's account. Once the account is active, the importer signs in to register products, request certificates and pay fees.
A few points worth knowing before you or your importer attempt a منصة سابر تسجيل الدخول:
- The account is tied to a valid, active Saudi commercial registration. If the CR has lapsed or the activity on it does not cover importing the product in question, registration will fail or the goods will be queried later.
- The importer's details in SABER must match the consignee named on the bill of lading and commercial invoice. A mismatch here is one of the most common causes of a shipment being held.
- Access details belong to the importer. A consultant works alongside the importer's account rather than taking it over — we prepare and check everything that goes into it, and guide the importer through each submission step.
- Platform screens, menus and fee amounts change from time to time. Treat any walkthrough — including this one — as a description of how the process works, not a guarantee of a particular screen layout on the day you log in.
How Product Registration Works on the SABER Platform
The sequence below is the route almost every regulated product follows from first login to cleared shipment.
Importer signs in and opens a product record
The Saudi importer logs in to their SABER account and creates a record for the product they intend to import, entering the product name, brand, model and country of origin.
The HS code determines the regulation
Entering the HS code is the decisive step: the platform uses it to identify which SASO Technical Regulation applies and therefore whether the product is regulated or non-regulated. Get this wrong and the whole application is built on the wrong requirements — see our SABER HS code guide.
The platform returns the certification route
SABER shows whether a PCoC is required, and which standards and conformity documents the applicable regulation demands. Non-regulated products skip straight to the shipment certificate.
A Conformity Assessment Body is selected
The importer chooses an approved CAB from the list in the platform and submits the certificate request to them.
The technical file is uploaded
Test reports from an accredited laboratory, the declaration of conformity, product photographs, labelling artwork and the technical specification are attached. This is where exporter-side preparation pays off — incomplete files are the main cause of delay.
The CAB reviews and issues the PCoC
The body checks the file against the regulation, raises queries if anything is missing, and issues the PCoC against the product model. It is typically valid for up to one year.
An SCoC is raised for each shipment
For every consignment, the importer requests an SCoC on the platform, entering the invoice and shipment details, and pays the fees. The certificate is then available to Saudi customs at clearance.
For the full end-to-end view, including what happens before and after the platform steps, see our SABER certification process guide and the SABER timeline.
PCoC and SCoC on the SABER Platform
The platform issues two different certificates and they are not interchangeable.
| Certificate | What it covers | When it is issued |
|---|---|---|
| PCoC Product Certificate of Conformity |
One product model, against the applicable Technical Regulation | Once per model, typically valid up to 12 months; required for regulated products only |
| SCoC Shipment Certificate of Conformity |
One consignment, linked to its invoice and the underlying PCoC where applicable | For every shipment, before arrival at the Saudi port of entry |
A regulated product needs both: the PCoC establishes that the model complies, and the SCoC attaches that compliance to the specific consignment being cleared. A non-regulated product usually needs only the SCoC. Whether your product is regulated is decided by its HS code and the regulation attached to it — not by your own judgement of how risky the product is.
Fees and SADAD Payment on SABER
Fees are paid through the platform by the Saudi importer using SADAD, the Kingdom's national payment system. The mandatory government fee collected through SABER is currently SAR 402.50 and is subject to change. On top of that sit the CAB's certification fee, any laboratory testing charges, and — where required — the cost of a factory audit. Our SABER certificate cost page breaks down each component, and the cost calculator gives you an indicative figure for your product.
One practical note: because payment sits with the importer, an application can stall at the payment step even when everything else is complete. If a certificate is not appearing, the payment status inside the importer's account is the first thing worth checking.
Common SABER Platform Problems — and What Causes Them
Most platform trouble is data trouble. These are the issues we see most often:
- Wrong HS code entered — the platform then applies the wrong regulation, so the product looks non-regulated when it is regulated, or demands tests that do not apply. Verify the code before registration, not after.
- Invoice does not match the certificate — quantities, values, model numbers or the consignee name differ between the SCoC and the commercial invoice, and customs queries the consignment.
- Expired PCoC — a shipment leaves against a certificate that lapsed during the voyage. Track PCoC expiry dates and start renewal before they run out.
- Test reports rejected — the reports do not cover the standards named in the regulation, or the issuing laboratory is not appropriately accredited. This is the single most expensive mistake to fix late.
- Labelling not compliant — Arabic labelling and, for some categories, energy-efficiency labels are part of the requirement, not an afterthought. See our note on Arabic labelling in Saudi Arabia.
- Importer account not fully verified — a new importer, or one whose CR details have changed, may be unable to complete submissions until the establishment record is in order.
If a shipment is already held, our guide on what to do when a shipment is held at a Saudi port covers the recovery steps.
منصة سابر — ملخص بالعربية
منصة سابر هي المنصة الإلكترونية الرسمية التابعة للهيئة السعودية للمواصفات والمقاييس والجودة (ساسو)، وعبرها يُسجَّل المنتج المستورد وتُصدر شهادة مطابقة المنتج (PCoC) وشهادة مطابقة الإرسالية (SCoC). الحساب على المنصة يفتحه المستورد السعودي بسجله التجاري، بينما يقدّم المصدّر الملف الفني وتقارير الاختبار وبيانات المنتج. ويُحدَّد ما إذا كان المنتج خاضعًا للتنظيم من خلال الرمز الجمركي واللائحة الفنية المرتبطة به، وتُدفع الرسوم عبر نظام سداد.
للاطلاع على شرح كامل بالعربية لإجراءات إصدار شهادة سابر والمستندات المطلوبة والمدة الزمنية، انتقل إلى صفحة شهادة سابر.
Frequently Asked Questions
What is the SABER platform?
SABER is Saudi Arabia’s official online conformity platform, operated by SASO at saber.sa. Saudi importers register imported products on it, Conformity Assessment Bodies issue the PCoC through it, and the per-shipment SCoC is raised on it so goods can clear Saudi customs.
What is the SABER platform website address?
The platform is at saber.sa. It is operated by the Saudi Standards, Metrology and Quality Organization (SASO). Always reach it directly rather than through a link in an unsolicited email.
Who creates the SABER account — the exporter or the importer?
The Saudi importer. The account is registered against their Saudi commercial registration, and the product records, certificate requests and SADAD payments sit under it. The exporter supplies the technical file, test reports and product data but does not normally hold an account.
Can an exporter outside Saudi Arabia use the SABER platform?
Not as the account holder. An exporter needs a Saudi importer whose account the registration is made under. An exporter can, however, prepare the entire technical file in advance so that registration moves quickly once the buyer is confirmed.
How do I log in to the SABER platform?
The Saudi importer signs in at saber.sa using the account registered against their commercial registration and verified through the Kingdom’s national digital identity services. Access details belong to the importer; a consultant works alongside that account rather than taking it over.
What determines whether my product is regulated on SABER?
The HS code entered during product registration. SABER uses it to identify the applicable SASO Technical Regulation, which in turn determines whether a PCoC is required and which standards and test reports must be provided.
How much does the SABER platform cost to use?
The mandatory government fee collected through SABER is currently SAR 402.50, subject to change, paid by the importer through SADAD. On top of that sit the Conformity Assessment Body’s certification fee, any laboratory testing and, for some product types, a factory audit.
Why is my SABER certificate not showing at customs?
The usual causes are an unpaid or incomplete SADAD payment, an SCoC whose invoice details do not match the shipping documents, an expired PCoC, or the wrong HS code on the registration. Checking payment status and invoice consistency first resolves most cases.

